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Posts: 7
Registered: ‎07-05-2016

Getting 57 error for subscription other than first payment ?

Hi Team,

 

I have created a subscription in my PROD authorize.net account,
Subscription 2 nd payment failed with transaction status as declined.
I have updated credit card details, now the subscription 3rd payment failed with transaction status as "general error", and 57 as response code .


Transaction Status: General Error  (Processor error - An error occurred during authorization. If these errors persist, contact merchant service provider)


Authorization Code is not generated. 

Could any one please suggest me what might be the reason.

 

Thanks In Advance.

mitrajyam

 

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Registered: ‎12-05-2011

Re: Getting 57 error for subscription other than first payment ?

Hello @mitrajyam

 

Did you check our error response code tool for suggestions?  https://developer.authorize.net/api/reference/responseCodes.html?code=57

 

Richard