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Member
Posts: 2
Registered: ‎11-05-2018

HOSTED IFRAME RESPONSE TAKING SO LONG IT TIMES OUT YET I GET A CONFIRMATION EMAIL

I have implemented the hosted iframe solution which does work (most of the time with the VISA test card) but it takes so long to respond that when tested internally, most of my testers assumed it was hanging and closed the page and restarted testing. It happens more with the VISA test cards than the AMEX or MASTERCARD.

 

It actually takes so long the transaction times out sometimes yet in most of these cases, I still get an email that confirms that the test payment was processed successfully.

 

I am on a deadline and need to get this working but as-is, this will not be a good thing for our customers and will create a gigantic support nightmare.

 

Has anyone else encountered this and landed on a solution to it?

 

Thank you in advance!

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Registered: ‎12-05-2011

Re: HOSTED IFRAME RESPONSE TAKING SO LONG IT TIMES OUT YET I GET A CONFIRMATION EMAIL

Hello @lawtry

 

Are you using Accept Hosted in an iframe, or some other method?

 

Richard

Member
Posts: 2
Registered: ‎11-05-2018

Re: HOSTED IFRAME RESPONSE TAKING SO LONG IT TIMES OUT YET I GET A CONFIRMATION EMAIL

Yes, I am using the Accept Hosted in an iframe.

Member
Posts: 5
Registered: ‎10-11-2018

Re: HOSTED IFRAME RESPONSE TAKING SO LONG IT TIMES OUT YET I GET A CONFIRMATION EMAIL

What language are you using?