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Registered: ‎02-14-2018

Handle error on Accept Hosted

Hi there,

 

I'm involved in testing  Accept Hosted integration (both redirect and iFrame methods) and I was playing with Transaction Amount Triggers (from Testing Guide) to generate payment error.

I noticed that errors are displayed on the payment form and I can see these transactions on merchant interface with corresponding status (Declined/General Error).

 

Extract from docs:

Error Handling

Because this is a hosted payment form, processor card declines and other errors are handled within the form itself.

 

But what about our back-end ? Please, tell me, does exist there a way to our back-end could receive notifications from Authorize.net about above mentioned transactions status to be able to update it in our DB ?

 

Thanks in advance for the response!

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Registered: ‎12-05-2011

Re: Handle error on Accept Hosted

Hello @SergCCC

 

Have you tried using a webhook?

 

Richard

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Registered: ‎02-14-2018

Re: Handle error on Accept Hosted

Hi, Richard.

 

Yes, I have setup webhook tuned for all payment events.
And we received notifications about such events as payment created/refund/void. But no one notification on payment error.

Is this correct behavior of the webhook?
Or it should send notification on transaction decline also ?

 

Thank you very much for your answer !

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Posts: 3
Registered: ‎02-14-2018

Re: Handle error on Accept Hosted

Hello there.

 

Still no answer...

 

Does anybody know:

Should a webhook tuned for all payment events send notification on transaction decline or not ?

 

Thanks in advance for trying to clarify the situation !