Reply
Highlighted
Contributor
Posts: 48
Registered: ‎06-08-2011

Hosted form displays 500 server error while loading

I noticed when a user opens the add payment method hosted form, while it's loading, it shows '500: Server Error [00-0002]' briefly, then shows the form correctly. I ran it through Fiddler and everything looks correct. There are no errors and everything is 200.

 

Any ideas what could cause this? Also, is there a way to display a loading icon in the pop up while it loads up?

 

Thanks!

 

Bill

Highlighted
Posts: 2,765
Topics: 57
Kudos: 248
Blog Posts: 67
Registered: ‎12-05-2011

Re: Hosted form displays 500 server error while loading

When loading your iframe, check what the default target is before directing the user to our hosted payment form.

 

Richard