Posts: 2
Registered: ‎07-14-2011

How to replace CIM with AIM?

I have a problem.


I have about 100 transactions through AIM.


Now today i am removing AIM and Adding CIM.


So with CIM can i refund or void those 100 transactions? If i have manually created customer profile ID of those 100 customers?

Posts: 591
Registered: ‎08-21-2009

Re: How to replace CIM with AIM?

I'm not sure I understand what you are asking here.  Why would you want to cancel transactions that you previously ran just because you are now storing the customer's information?  If these are the only transactions processed on your account, then this would almost certainly cause you problems with your merchant services provider.


The creation of CIM profiles has absolutely no affect on previously processed transactions.  It certainly is possible to void or refund them, it would just have nothing to do with CIM.