Integration and Testing

Authorize.Net API questions and help with your payment integration.

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Member
Posts: 2
Registered: ‎04-03-2012

Integrating Authorize with salesforce not working for partner portal site URL

We are Integrating Authorize with salesforce. It works fine when we loging as internal user , but when we login as partner user using site login page we get this Error

 

"An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

This transaction has been approved.
It is advisable for you to contact the merchant to verify that you will receive the product or service."

 

 

The relayResponse URL for internal user is :

 

https://c.cs10.visual.force.com/apex/PageName

 

and for partner user it is : 

 

https://sc-tforce2-136616ae771.secure.force.com/apex/PageName

 

above one for partner portal is not working.

 

Please share if some one have experinced this sort of issue or any suggestions.

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: Integrating Authorize with salesforce not working for partner portal site URL

Look like it because the site need to be login before it will display the page.

Member
Posts: 2
Registered: ‎04-03-2012

Re: Integrating Authorize with salesforce not working for partner portal site URL

Thanks for your reply,

 

loging in is not an issue as we are not able to navigate back to relayResponseUrl from authorize payment form and if I hit the relayResponseUrl directly in browser it works fine.

 

Do you know if there is any configuration in authorize to allow any domain to become a valid relayResponseUrl ?

 

 

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: Integrating Authorize with salesforce not working for partner portal site URL

From Relay Response Basics and Troubleshooting

 

Log into the Merchant Interface at https://account.authorize.net/, click Account from the top navigation, click Response/Receipt URLs, and review the settings to ensure that the correct Relay Response URL is configured.

Member
Posts: 2
Registered: ‎05-22-2012

Re: Integrating Authorize with salesforce not working for partner portal site URL

Were you able to find solution for this problem? I am also facing it. If you have the solution please share it here. Thanks!