07-09-2020 04:59 PM
We've been using the Accept hosted iframe (https://accept.authorize.net/customer/manage) for several years now without issue. Within the past month we've received numerous reports from customers and internal employees that the hosted profile page is not always loading and requires refreshing the browser several times before it appears. When the form fails to load there is no error displayed, but simply a white/blank screen, and the iframe communicator events (e.g. window size) are not being fired.
This has been implemented using the documentation at (https://developer.authorize.net/api/reference/features/customer_profiles.html)