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Member
Posts: 1
Registered: ‎08-27-2019

Is there a way to refund a transaction which is more than 120 days old using linked credit method?

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We cannot use the second unlinked credit method so i am looking for a way to achieve refunding a transaction older than 120 days using the first method i.e issuing a linked credit. I am wondering whether there is a way to achieve this. I am looking for indirect ways if direct way is not possible. For example one way i was wondering was whether it was possible to defer settling a transaction after it was captured. If we can defer settling a transaction to a later date then that would give the needed time for refunding. Another method that came to my mind was to create a transaction at a later date by saving the credit card information. This method is currently not plausible since our company doesn't store credit cards. So, i am stuck wondering if there is a way to achieve this and i have come here for some expert help. Now all Lowes employees can make use of MyLowesLife portal to get all the benefits. I appreciate any help! Thanks!

Member
Posts: 16
Registered: ‎07-21-2021

Re: Is there a way to refund a transaction which is more than 120 days old using linked credit metho

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New Member
Posts: 1
Registered: ‎10-18-2021

Re: Is there a way to refund a transaction which is more than 120 days old using linked credit metho

There's currently no method to refund transactions over 120 days because the associated card data used for the original transaction after 120 days is purged. paper writer