Posts: 1
Registered: ‎10-25-2016

Issue accessing from cloud datacenter

I am having an issue, I think it is a routing issue, between a cloud datacenter server and the website. Seems like anything coming from a number of the public addresses that we have at the cloud datacenter is unable to complete the connection to Who can I speak to to give the IP details about getting this resolved? I suspect it is an issue with the routing of the public IP addresses my traffic is coming from going through the routers that the hoster uses.

Posts: 2,765
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Registered: ‎12-05-2011

Re: Issue accessing from cloud datacenter



I would recommend observing the HTTP traffic between your website and Authorize.Net as it attempts to make a secure connection.  This will likely help find the issue.