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Member
Posts: 1
Registered: ‎02-23-2013

Magento Integration - Problem Receiving Payment Updates

We are running magento version 1.6.2

 

We have authorize.net set up and most transactions work fine.  However, occationaly, we will get a "payment review" status and the items are in "invoiced.  But the Magento status is "payment review"  In the authorize.net merchant account login, the merchant will review it and accept the transaction to proceed.  These transactions settle as seen on Authorize.net but the magento status never gets updated.  

 

In Magento, if you click on the "get payment update" button, we simply get "There is no update for the payment." and the status reads Payment Review.  

 

How is Authorize.net supposed to update Magento to a "processing" status so the shipping can be entered and the order gets to a complted status?  Is there some setting in the Magento A.net interface that needs to be set to get updates from Authorize.net?

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: Magento Integration - Problem Receiving Payment Updates

That a question should be ask on Magento.

did a search on Magento

http://www.magentocommerce.com/boards/viewthread/264172/#t425665

Member
Posts: 2
Registered: ‎07-30-2014

Re: Magento Integration - Problem Receiving Payment Updates

Hi all, 

 

This plugin helped me very much. Since I use this one, I have had no more problems.

 

There you go:

 

http://www.sellxed.com/shop/en/magento-authorize-net-zahlungs-extension.html

 

Phillipp