Reply
Member
Posts: 5
Registered: ‎06-11-2012

Missing Merchant Notification E-mail yesterday?

We missed the notification E-mails yesterday, (March 13, Pacific Time), that we usually get when payments are processed. Were they affected by the same issue as settlement emails?  If so, will they go out, or should we just wait for the next purchase to go through?

 

Thanks!

 

- John

Administrator
Posts: 381
Registered: ‎11-03-2016

Re: Missing Merchant Notification E-mail yesterday?

Hi @jbeales,

 

I don't know if your case of the notification emails is something that's related to the settlement emails or not. I'd invite you to contact customer support directly, as they might have more up-to-date information than I would.

-Aaron

Aaron Wright
Developer Advocate - Authorize.Net

Follow Authorize.Net developer news on Twitter!
Member
Posts: 5
Registered: ‎06-11-2012

Re: Missing Merchant Notification E-mail yesterday?

Thanks Aaron, we'll do that.