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Member
Posts: 7
Registered: ‎03-03-2019
Accepted Solution

Multiple Webhooks for the same event firing

Why is it that when a webhook fires it usually comes in more than once and sometimes comes through the next day? I am getting multiple webhooks firing at random times for the same customers, transcations, actions.

 

For example if I create a subscription I will get webhook event net.authorize.customer.subscription.created and then the next day I will get the same event net.authorize.customer.subscription.created that has all the same information from the day before.

 

Another example, I will delete a customer and get the net.authorize.customer.deleted then the next day I will get the same event net.authorize.customer.deleted.

 

This also happens with authCapture etc... The multiple webhooks could cause issues with my system sending too many notifications to users. I have verifired I am only sending my webhooks to one endpoint on my server.

 

Is this a known issue? How can I fix it?


Accepted Solutions
Solution
Accepted by RichardH (Administrator)
‎03-05-2019 12:55 PM
Member
Posts: 7
Registered: ‎03-03-2019

Re: Multiple Webhooks for the same event firing

I just saw this:

 

https://developer.authorize.net/api/reference/features/webhooks.html#Notification_Retries

 

I wasn't sending a 200 reponse back to auth.net on the webhook POST request. I answered my own question.

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Solution
Accepted by RichardH (Administrator)
‎03-05-2019 12:55 PM
Member
Posts: 7
Registered: ‎03-03-2019

Re: Multiple Webhooks for the same event firing

I just saw this:

 

https://developer.authorize.net/api/reference/features/webhooks.html#Notification_Retries

 

I wasn't sending a 200 reponse back to auth.net on the webhook POST request. I answered my own question.