Integration and Testing

Authorize.Net API questions and help with your payment integration.

Reply
Contributor
Posts: 45
Registered: ‎02-17-2015
Accepted Solution

My sandbox account was working fine, suddentely having errors

I have been working and testing my sandbox account for a while and I came to the point where I was satisfied with everything and the result of all my transaction. I stopped working on the account for two days. After my returning, today, all transactions are giving me error. I’ve not done anything, implementing anything new or change the code at all. I do not understand what is going on, but all transactions are giving me error. Does anybody have a clue? Is Authorize.net changing things around here? Have something been changing for the sandbox without previous notification? Anybody with any information please let me know. Thanks


Accepted Solutions
Solution
Accepted by topic author AuthComm25
‎08-21-2015 01:58 AM
Contributor
Posts: 45
Registered: ‎02-17-2015

Re: My sandbox account was working fine, suddentely having errors

Thanks to all, I just found the problem. There was a small problem with database and the SQL. Thanks again.

View solution in original post


All Replies
Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: My sandbox account was working fine, suddentely having errors

What error? network? account? transaction?

Sometime the sandbox would go down for update/maintenance

Posts: 2,765
Topics: 57
Kudos: 270
Blog Posts: 67
Registered: ‎12-05-2011

Re: My sandbox account was working fine, suddentely having errors

Hello @AuthComm25

 

Can you provide more information about the specific errors? Are you using the API or SDK?  Which language?

 

RIchard

Contributor
Posts: 45
Registered: ‎02-17-2015

Re: My sandbox account was working fine, suddentely having errors

It came up a few hours ago, working fine for a while. Now is doing the same, acting up showing only error. This is the display now:

 

 An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

      This transaction has been approved.

It is advisable for you to contact the merchant to verify that you will receive the product or service.

Contributor
Posts: 45
Registered: ‎02-17-2015

Re: My sandbox account was working fine, suddentely having errors

According to RaynorC1emen7 :

 

"Sometimes the sandbox would go down for update/maintenance "

 

So, how can I know when the sandbox is down?

 

Thanks

Solution
Accepted by topic author AuthComm25
‎08-21-2015 01:58 AM
Contributor
Posts: 45
Registered: ‎02-17-2015

Re: My sandbox account was working fine, suddentely having errors

Thanks to all, I just found the problem. There was a small problem with database and the SQL. Thanks again.

Posts: 321
Topics: 5
Kudos: 37
Blog Posts: 5
Ideas: 0
Solutions: 26
Registered: ‎11-09-2011

Re: My sandbox account was working fine, suddentely having errors

@AuthComm25 Glad to hear it proved to be pretty straightforward.

To answer your question--you'll find planned downtime notices here: http://community.developer.authorize.net/t5/News-and-Announcements/bd-p/News_Annoucements

--
"Move fast and break things," out. "Move carefully and fix what you break," in.