04-09-2014 12:17 PM
Just changed my account email address from firstname.lastname@example.org (not .com) to email@example.com to change the sending email address. No change. Still get the customer email, but no merchant email.
04-09-2014 12:18 PM
OK, I have some information that may help.
Unfortunately, line Item details like the description are not returned with the transaction response or in the email receipt
However, when you are using Simple Checkout you are creating a button that uses a link ID to identify the button that you are submitting. The same link ID is included in the HTML of the Simple Checkout button is also returned to you with the transaction response.
04-09-2014 12:30 PM
Many thanks for submitting an enhancement request. I still can't believe that wasn't built-in to begin with, especially not added at this point, and have read about 6 other people's posts saying the same.
And thanks for the info. I've read that a couple times in the forum. I'm not clear on what you guys mean when you say, "You can match the link ID to determine which Simple Checkout button was submitted." Match it where?... in Unsettled Transactions?... by looking for "ea4270ea-f950-44cd-a8e3-7a61b295e8fd" and knowing that was the Raffle ticket button? I don't think so. Remember, the client with limited understanding of this stuff is going to be doing this. They just want, and would expect them to get, a simple email saying someone purchased a raffle ticket or donation without having to login to Authorize.net, navigate to Unsettled Transactions, then looking for "ea4270ea-f950-44cd-a8e3-7a61b295e8fd" or another huge number to tell what was purchased. Is that what you're saying? If not, please explain because that's what I'm interpretting. Thanks!
04-09-2014 01:45 PM
In simple terms, when a user clicks on a simple checkout button, and submits the form, we post back to your website a response that includes among other things, the x_catalog_link_id.
From your question, it doesn't appear you are leveraging this and relying solely on the emails.
04-09-2014 01:59 PM - edited 04-09-2014 02:02 PM
04-09-2014 02:13 PM
04-10-2014 02:44 PM
Thanks for the information. This isn't gonna work for us though as we need to use Simple Checkout and for it to include a Description in the Merchant Receipt. Will watch that enhancement ticket occassionally to see if it ever gets included.
06-19-2015 10:57 AM
This feature will be added in a upcoming release later this summer. If you elect to receive merchant receipts, it will include the line items for the transactions.