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Re: Only Charge at shipment time

Any chance of adding in a transaction fee as default, then refunding after - once you have verified the status?

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Re: Only Charge at shipment time

FYI, adding the processing fee is against Visa and MasterCard guidelines and can get you shut down. If you're going to do it you either need to label it something else or blend it into their costs.


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Re: Only Charge at shipment time

:smileysurprised: thank goodness you said that :smileyhappy:

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Registered: ‎11-11-2010

Re: Only Charge at shipment time

ohh I've never known that. Can I just simply call it "transaction fee" and explain that its fee to process card transaction ? Is it still against Visa or Master processing guideline ? 

 

 

 

 

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Re: Only Charge at shipment time

Also do you guys know if a merchant gets charged for a declined or an invalid transaction ?

 

Do we get charged for all authorized attempt or just successful settled ones ?

 

Thanks!

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Re: Only Charge at shipment time

 


@fantomknight wrote:
ohh I've never known that. Can I just simply call it "transaction fee" and explain that its fee to process card transaction ? Is it still against Visa or Master processing guideline ? 

Also do you guys know if a merchant gets charged for a declined or an invalid transaction ?

 

Do we get charged for all authorized attempt or just successful settled ones ?

 

Thanks!


 

You can't call it a transaction fee. That's exactly what they don't want you to do. If you are going to charge this fee you need to label it something that in no way ties it to the payment. 

 

Unless you have a great deal with your merchant account provider you get charged for every transaction. This includes your merchant account provider and Authorize.Net.


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Re: Only Charge at shipment time

got ya.

 

Do you know how they charge for a declined transaction ? Lets say i have a bad customer who repeatedly attempted to pay a cart of $5000 - 10 times . All 10 times were declided,. Lets say my rate is 2.5% + 30c . Will I owe them 2.5% + 30c each for all those 10 declined 5000s ? That does not make sense at all.

 

Any idea here?

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Re: Only Charge at shipment time

Also any idea on how to protect your self against fraud and having shipping addresses different from billing addresses even though all those information was submitted by buyers ? I see Amazon and many other companies allow consumers to have different shipping and billing addresses . How do they protect themselves against fraud chargebacks ? Any idea? I live-chatted with a authorize.net rep and they said that in their experience, you have zero chance .... is it that depressing?

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Re: Only Charge at shipment time

 


@fantomknight wrote:

got ya.

 

Do you know how they charge for a declined transaction ? Lets say i have a bad customer who repeatedly attempted to pay a cart of $5000 - 10 times . All 10 times were declided,. Lets say my rate is 2.5% + 30c . Will I owe them 2.5% + 30c each for all those 10 declined 5000s ? That does not make sense at all.

 

Any idea here?

They only charge the percentage portion of your rate on successful transactions. Declined transaction only incur a transaction fee. This is to cover the cost of processing the transaction even though it was declined.

 


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John Conde :: Certified Authorize.Net Developer (Brainyminds) :: Official Authorize.Net Blogger

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Posts: 1,476
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Registered: ‎09-14-2009

Re: Only Charge at shipment time

 


@fantomknight wrote:

Also any idea on how to protect your self against fraud and having shipping addresses different from billing addresses even though all those information was submitted by buyers ? I see Amazon and many other companies allow consumers to have different shipping and billing addresses . How do they protect themselves against fraud chargebacks ? Any idea? I live-chatted with a authorize.net rep and they said that in their experience, you have zero chance .... is it that depressing?


Use your brains. The vast majority of fraud with mismatching shipping and billing addresses are obviously fraudulent but businesses are so eager for sales they'll accept them anyway. If the billing and shipping addresses don't match check your fraud indicators (AVS, CVV, call the customer, etc.). The more of them that are positive the more likely it is fraudulent and you should refund the transaction.

 


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