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Contributor
Posts: 13
Registered: ‎09-03-2009
Accepted Solution

PayPal Integration, An error occurred during processing. Call Merchant Service Provider.

I'm on the testing phase of my pay pal integration. Been a long journey to get to this point.

But I get this error message " An error occurred during processing. Call Merchant Service Provider."

 

Being a programer, I'm sure my code is corrent, and I suspect that I have no clue about the credentials.

So I have my ANET credentials for the sandbox, and I seup a business sandbox with PayPal, I used the merchant ID from the paypal sand box as the "PayerID" for the ANET XML.

 

Not sure if I should call tech support for this like a ANET customer, but thought I'd try the forum first.

An error occurred during processing. Call Merchant Service Provider.An error occurred during processing. Call Merchant Service Provider.


Accepted Solutions
Solution
Accepted by topic author jkirkerx
‎08-21-2015 01:58 AM
Contributor
Posts: 13
Registered: ‎09-03-2009

solved

Had to set the ANET sandbox to test mode.

 

View solution in original post


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Contributor
Posts: 13
Registered: ‎09-03-2009

Re: PayPal Integration, An error occurred during processing. Call Merchant Service Provider.

I forgot to post my response XML. I guess this is  a error return from PayPal.

 

<?xml version="1.0" encoding="utf-8"?>
<createTransactionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd">
<messages>
<resultCode>Ok</resultCode>
<message>
<code>I00001</code>
<text>Successful.</text>
</message>
</messages>
<transactionResponse>
<responseCode>2</responseCode>
<rawResponseCode>0</rawResponseCode>
<transId>2233875642</transId>
<refTransID />
<transHash>A37A975EADD55D71A347A0E355B798EB</transHash>
<testRequest>0</testRequest>
<accountType>PayPal</accountType>
<errors>
<error>
<errorCode>35</errorCode>
<errorText>An error occurred during processing. Call Merchant Service Provider.</errorText>
</error>
</errors>
<secureAcceptance>
<PayerID>J85JWCKSS9A48</PayerID>
</secureAcceptance>
</transactionResponse>
</createTransactionResponse>

Solution
Accepted by topic author jkirkerx
‎08-21-2015 01:58 AM
Contributor
Posts: 13
Registered: ‎09-03-2009

solved

Had to set the ANET sandbox to test mode.