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Member
Posts: 7
Registered: ‎05-31-2011

Payment Form Fields issue w/SIM integration

I need to have some fields required as well as hide some fields, so I went into Settings -> Payment Form -> Form Fields to uncheck some fields and mark some required.  I previewed the form, and it looks the way it should be, however when I went to test it out, everything still shows up.  A search on the forum led me to this: topic http://community.developer.authorize.net/t5/Integration-and-Testing/Hiding-the-Shipping-Info-portion... and someone it that thread clearly stated

 

The Payment Form Fields visibility settings only affect the payment form used by SIM

 

So, my question is, is there a delay between modifying the payment form and propagation is this simply just a bug!?

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: Payment Form Fields issue w/SIM integration

[ Edited ]

I just try that for SIM and it work fine on the test server. Did you click the submit button after you change the setting?

Highlighted
Member
Posts: 7
Registered: ‎05-31-2011

Re: Payment Form Fields issue w/SIM integration

Sure did! I even went back just to make sure my changes were saved and they were!

Member
Posts: 7
Registered: ‎05-31-2011

Re: Payment Form Fields issue w/SIM integration

Interesting thing is, I went to the live server and made the same exact changes, saved ... and it works there!! But it won't work on the test server!

Administrator Administrator
Administrator
Posts: 563
Registered: ‎08-03-2011

Re: Payment Form Fields issue w/SIM integration

[ Edited ]

Hi,

 

The changes you make on your Payment Form Settings page should take effect immediately, I would suggest that you email Developer@Authorize.Netto provide specifics about the account so we can help you troubleshoot the issue.

 

Thanks,

Joy