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Member
Posts: 1
Registered: ‎09-15-2011

Please help, "This transaction was submitted from a blocked IP address"

I am using Authorize.net AIM, and got an error, the error code is "250", and the explaination is "This transaction was submitted from a blocked IP address"

 

IP address blocking is not even enabled in my account.  

 

I have no ideal what's going on now. Please help.

 

thanks

 

 

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Posts: 1,609
Topics: 15
Kudos: 201
Solutions: 121
Registered: ‎06-23-2011

Re: Please help, "This transaction was submitted from a blocked IP address"

Sounds like something you should submit a ticket for and include your IP so they can check things on their end.

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Administrator
Posts: 591
Registered: ‎08-21-2009

Re: Please help, "This transaction was submitted from a blocked IP address"

This error indicates that the account you are connecting to is using the Advanced Fraud Detection Suite and has enabled the Authorized AIM IP Address filter.  This filter acts as a whitelist for IP addresses that are allowed to submit transactions through the API.  You will want to make sure that your testing IP address is on the list.

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Posts: 1,609
Topics: 15
Kudos: 201
Solutions: 121
Registered: ‎06-23-2011

Re: Please help, "This transaction was submitted from a blocked IP address"

Aha! I did look through all the settings when I set up my account, but I guess this didn't register on my brain on the way by. Hopefully next time I'll be able to supply a more useful answer.