Reply
Member
Posts: 2
Registered: ‎12-02-2017

Plugin for Magento 2.3 Community IP address issue

I'm using your Authorize.net extension for Magento 2.3 Open Source.  When a customer places an order, the IP address value is correct in the Magento admin orders page and reflects their location's IP. The IP addresses sent to Authorize.net when a customer orders show the server's IP address, and is rejected when the IP Velocity Filter is enabled. Is there something I need to change in the code or a setting in the extension admin to correct this?

Member
Posts: 1
Registered: ‎01-20-2021

Re: Plugin for Magento 2.3 Community IP address issue

Did you ever get a response for this?

It's because it is sending your IP address over to authorize orders too many times in too short of a period, hitting your limit on the velocity filter. Our website has the same problem. It needs to send over the customer's IP address and not the website's address, but there doesn't seem to be a setting for it anywhere.