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Member
Posts: 1
Registered: ‎07-16-2013

Problems with checkout using CIM

Hello,

We uploaded woocommerce plugin and hooked it up with Authorize.net and everything goes smoothly until we place the order.

When customer clicks on Place the order button, the webpage fades and the site keeps loading endlessly and there is nothing coming up. Customer does not receive the order confirmation page.

 

Please advise!

 

Ray

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Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: Problems with checkout using CIM

Sound like a issue with woocommerce. Have you try their support?

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Posts: 1,609
Topics: 15
Kudos: 200
Solutions: 121
Registered: ‎06-23-2011

Re: Problems with checkout using CIM

https://github.com/woothemes/woocommerce/issues/2996

http://community.developer.authorize.net/t5/Integration-and-Testing/DPM-WooCommerce-quot-Error-Trans...

 

Before you look at those, you might first try checking if you set the relay response URL in your Authorize.net account. It should be set to match the URL in the x_relay_url field on the page where you fill out your credit card info. Just view source and copy and paste - make sure to include the rest of the URL (https:// ...) if it's a local URL.

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Member
Posts: 1
Registered: ‎02-01-2015

Re: Problems with checkout using CIM

Hi Ray, 

 

I had a similar problem. I switched to this plugin: http://www.sellxed.com/shop/en/wordpress-woocommerce-authorize-net-zahlungs-extension.html

 

Since then I've had no problems. Maybe this helps you as well. They provide a demo version where you can test the extension.

 

Mark