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Member
Posts: 8
Registered: ‎06-27-2014

Processing refunds for eCheck transactions through WEB

It appears that eCheck refund transactions can not be processed using WEB method.

 

In other words, following combination is not accepted:

 

x_type = CREDIT

eCheck_transaction_type = WEB

 

Can some one please confirm if my understanding is correct?

 

Thanks a ton

 

- Ravi

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Administrator Administrator
Administrator
Posts: 563
Registered: ‎08-03-2011

Re: Processing refunds for eCheck transactions through WEB

Hi Ravi,

 

When processing refunds or credits for an eCheck.Net transaction,  please make sure to submit it as as Cash Concentration or Disbursement (CCD) requests for a business checking account, or Prearranged Payment and Deposit Entry (PPD) requests for a personal checking or savings account.

 

Thanks,

Joy