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Reason Code 1 / Response Code 1

We are getting the following for one particular client. All of our other clients are not having any issues with our integration at all. It must be something in their particular account. What would cause the transaction to be approved but it to be sent to the error page vs the receipt page?

 

Response Code: 1, Reason Code: 1, Reason Text: This transaction has been approved.

 

 

sands904
Contributor
1 REPLY 1

Hello @sands904

 

Can you provide the entire response with any sensitive information redacted?  Is this issue with your product account?  Are you able to duplicate in the sandbox?

 

Richard

RichardH
Administrator Administrator
Administrator