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Posts: 2
Registered: ‎07-08-2014

Receiving Response Code 3 / Reason Code 261 on Prior Auth Capture

Twice this morning we've received an error when capturing a prior authorization. Here's the response:

 

{'cvv_response': '', 'authorization_code': '170898', 'response_code': '3', 'amount': '0.00', ' transaction_type': 'prior_auth_capture', 'avs_response': 'P', 'response_reason_code': '261', 'response_reason_text': 'An error occurred during processing. Please try again.', 'transaction_id': '6373212075'}

 

When viewing the transactions in the control panel they are captured though.

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Registered: ‎12-05-2011

Re: Receiving Response Code 3 / Reason Code 261 on Prior Auth Capture

Hello @swehren 

 

If you are still having trouble with your production account, I would encourage you to contact customer support.

 

Richard