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Registered: ‎09-26-2015
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Refund / Void Transaction ID

Hi, I am using AIM and have a questions regarding a CREDIT or VOID transaction.  I am setting fields amount, last 4 digits of the card and the transaction id of the orginal charge transaction.  The transaction is processed fine.  Is there a new transaction id generated for the CREDIT or VOID transaction and returned in response?  Any help would be appretiated...ed

 


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Accepted by topic author zappullae59
‎09-12-2016 10:11 AM
Posts: 2,765
Topics: 57
Kudos: 246
Blog Posts: 67
Registered: ‎12-05-2011

Re: Refund / Void Transaction ID

Hello @zappullae59

 

A void will not generate a new transaction id since you are effectively cancelling the transaction.

 

A refund will result in a new transaction id being issued.

 

Richard

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Solution
Accepted by topic author zappullae59
‎09-12-2016 10:11 AM
Posts: 2,765
Topics: 57
Kudos: 246
Blog Posts: 67
Registered: ‎12-05-2011

Re: Refund / Void Transaction ID

Hello @zappullae59

 

A void will not generate a new transaction id since you are effectively cancelling the transaction.

 

A refund will result in a new transaction id being issued.

 

Richard

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Posts: 42
Registered: ‎09-26-2015

Re: Refund / Void Transaction ID

Thanks Rich.  Is a Redund the same as a CREDIT transaction?  I found a tip on the forum, first try to VOID the transaction if that fails I then try a CREDIT.  Works nicely.

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Contributor
Posts: 51
Registered: ‎11-12-2015

Re: Refund / Void Transaction ID

Yes, a refund is the same as a credit.

 

And these days, I'd recommend using the transaction api to fetch the original transaction to determine if it is settled.   If settled, use a credit.  If unsettled, use a void.   I used to use "void then credit" before this was possible.

 

Also remember that you can partially credit a transaction, but you can only refund the full amount in the case of a void.

 

http://developer.authorize.net/api/reference/index.html#transaction-reporting-get-transaction-detail...

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Posts: 42
Registered: ‎09-26-2015

Re: Refund / Void Transaction ID

Fantastic.  Thanks for the help

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Member
Posts: 6
Registered: ‎08-22-2016

Re: Refund / Void Transaction ID

can anyone tell me for refund process i don't want to use account number and expiry date. i want to refund a customer using its transaction id. is it possible?

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Contributor
Posts: 51
Registered: ‎11-12-2015

Re: Refund / Void Transaction ID

No, you cannot yet use just the transaction id for a void or refund.  Vote for adding that functionality here:

 

refundTransaction should not require anything other than original transaction ID

 

https://community.developer.authorize.net/t5/Ideas/refundTransaction-should-not-require-anything-oth...

 

For now, you have to provide the last four digits and the expiration date.  However, if all you have is the transaction id, you can query authorize.net for the last four digits and expiration date.

 

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Posts: 1
Registered: ‎08-22-2017

Re: Refund / Void Transaction ID

I am trying to refund a transaction to a retail account through API. It's saying this type of operation is not supported in this market type. Any of you know how to resolev the same?