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Relay not working - PLEASE HELP!

Hi, I’m trying to integrate my site’s credit card processing with authorize.net using DPM and have found an issue. Whenever I submit a transaction, an  error  appears within a second. It is below:

 

 

An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

      This transaction has been approved.

It is advisable for you to contact the merchant to verify that you will receive the product or service.

 

 

My x_relay_url is set to https://individual.deltadentalks.com/Ole/test.htm.

 

test.htm is displaying text based on response and redirects to error page or succes page. I don't even get that far. The transaction takes about 1 second so it's not a timeout issue.

 

 

 

Can you tell me why I’m getting this error?

 

 


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Accepted by topic author martin1b
‎08-21-2015 01:58 AM
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Posts: 4,525
Registered: ‎03-08-2010

Re: Relay not working - PLEASE HELP!

There is a response code 99 tool that you can test your md5 hash and list step to troubleshoot 

https://developer.authorize.net/tools/responsecode99/

 

Also, the C# SDK have method to encode and decode that at  anet_dotnet_sdk-1.3.0.zip\Source\Authorize.NET\Utility\Crypto.cs

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Re: Relay not working - PLEASE HELP!

I'm getting an "This Connection is Untrusted" with the https on Firefox

and "There is a problem with this website security certificate" on IE9.

Relay response probably didn't like it either.

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Re: Relay not working - PLEASE HELP!

Thanks! I'm not seeing that but perhaps the errors are being suppressed. Gives me something to work with.

 

Thanks!

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Re: Relay not working - PLEASE HELP!

Fixed cert. Still not getting relay. Any ideas?

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Re: Relay not working - PLEASE HELP!

Is the full URL set in your merchant account?  Under "Account" - "Settings" - "Response/Receipt URLs "

https://individual.deltadentalks.com/Ole/test.htm

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Re: Relay not working - PLEASE HELP!

It's a test account. Tried logging in and I can't get in so I assume it's not for testers.

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Re: Relay not working - PLEASE HELP!

Test account login in at https://test.authorize.net

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Re: Relay not working - PLEASE HELP!

Thanks for the URL!

 

Set it up and tried again. Same result. What can I try next? I didn't see any other settings that looked pertinent to what I'm trying to do.

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Re: Relay not working - PLEASE HELP!

[ Edited ]

look at this and see if we miss anything.

http://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Relay-Response-Basics-a...

May not be anything on your side, I just try it with .htm and .html and it getting the same error, .aspx work, so try that instead.

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Re: Relay not working - PLEASE HELP!

Is not just any htm or html, it from IIS 6.0 in my case. I try it on a html page by Apache server and it work.