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Response error 13 with active test account and valid Login ID and Transaction Key

I have an active sandbox account with Login ID and refreshed Transaction Key.

 

However I am getting a response error 13 when posting to https://test.authorize.net/gateway/transact.dll.

 

"The merchant login ID or password is invalid or the account is inactive."

 

I have doublechecked using the Data Validation tool that x_login_id etc are being passed correctly so that is not the issue.

 

This is for SIM integration.

 

Any help much appreciated.

kidrobot
Member
6 REPLIES 6

x_login_id is that a typo? 'cause it should be x_login

RaynorC1emen7
Expert

I am having the same problem...have you figured it out?

 

I'm really stuck and facing a deadline.

 

Thx-  EMC

emc
Member

Yeah, that was a typo above. I was using x_login.

 

I'm integrating with a Drupal webform which was nesting the form fields and adding a bunch of other stuff to the form. Once I removed those, I no longer get the error.

 

 

 

Yep.  Same issue for me after getting a fresh Transaction Key .  I get this error

 

(13) merchant login ID or password is invalid or the account is inactive

 

I dont understand what either of these terms are.  1) merchant login ID -- there is no such term -- I presume they mean "API Login ID"

 

2) password -- I assume they mean "Transaction Key"

 

3) account is inactive --  Since 1 & 2 seem to be correct I now assume that my account has not been activated. 

 

My account is in test mode.  And, the documentation says I can run with 1 & 2 in Test Mode.  I am really frustrated right now.  And, why doesnt Authorize.net consistently use the same terminology unless I am all wet on 1 & 2.

hambone
Member

if you are using test account, are you sending to https://test.authorize.net/gateway/transact.dll?

That was exactly the reason.  Thankyou for your rapid response.