Integration and Testing

Authorize.Net API questions and help with your payment integration.

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Member
Posts: 2
Registered: ‎08-09-2012

Response recipt timeout, been through all of the help articles, unable to resolve issue

I have followed the instructions in the Authorize.net setup guide, and added my Thankyou URL to the RResponse/Receipt URLs

I am able to process the transaction, but upon completion of hte Authorize.net payment, I get an error:

Authorize.Net Merchant,

Your script timed out while we were trying to post transaction results to it.

Transaction ID: 5659997674

Transaction Result: This transaction has been approved.

The following message was displayed to the customer:

——————————An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.

This transaction has been approved.

It is advisable for you to contact the merchant to verify that you will receive the product or service.

 

PLEASE DO NOT send me to the articles, your eTicket team already did that and I have already followed the directions at:

http://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Relay-Response-Basics-a...

and

in the setup guide.

 

My relay URL is:

http://www.craftworkscoop.com/?page_id=231

I have  Check that the Relay URL the website is using (x_relay_url) is spelled correctly and is pointed at the right Web page or script.

 

I have  Confirmed that you can load the Relay URL in a Web browser, and that it runs successfully.

I am not using SSL

I have Log into the Merchant Interface at https://account.authorize.net/, click Account from the top navigation, click Response/Receipt URLs, and review the settings to ensure that the correct Relay Response URL is configured.

 

I have also run an wget on the server hosting the site, and this is what I got:

The following errors have occurred.(13) The merchant login ID or password is invalid or the account is inactive.

I don’t think this is surprising as no such information was passed to the call. But clearly the communications are working fine.

I did look in the site log and found several instances of authorize.net successfully access page_id 231. for example:

XX.XX.XXX.XXX – - [08/Aug/2012:14:14:24 -0400] “POST /?page_id=231&r_id=108-5022ac5aa0d80&type=authnet HTTP/1.1″ 200 326652 “-” “-”
XX.XX.XXX.XXX is extta2f.authorize.net

and code 200 is a success code.

 

I could REALLY use some help. Please.

 

Member
Posts: 2
Registered: ‎08-09-2012

Re: Response recipt timeout, been through all of the help articles, unable to resolve issue

Also, Forgot to include:

 

Using Authorize.net SIM integration

 

WordPress Version: 3.3.1 PHP Version: 5.3.3 MySQL Version: 5.1.61 Event Espresso Version: 3.1.24.3.P

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: Response recipt timeout, been through all of the help articles, unable to resolve issue

Doesn't look like it a URL access issue. What the relay response page do when it receive post data from authorize.net? database access?