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SHA-2 Troubles - URGENT

We have followed all instructions provided by Authorizenet from this link:

 

http://community.developer.authorize.net/t5/The-Authorize-Net-Developer-Blog/Production-Certificate-...

 

However, we cannot submit transactions.  Every transaction comes back with the mesage:  

 

"An error occurred when attempting to connect with the credit card processor".

 

The SHA-2 patch was applied by Authorizenet overnight.  Can someone help me troubleshoot this because Authorizenet support is not helping.

kornysnaps
Contributor
2 REPLIES 2

Hello

It's been a while since this was first posted. I would recommend subscribing to this topic so that you'll be alerted via email if anyone from the community is able to respond with any comments. To subscribe, click Topic Options at the top of this thread and then select Subscribe. You'll then receive an email once anyone replies.

Thanks,

Richard

RichardH
Administrator Administrator
Administrator

What is your system?  What is your app written in?

kabutotx
Regular Contributor