12-22-2012 01:37 PM
can you log into your mechant account and see what happend to the transaction? It is getting charge or just getting credit hold? If all else fail call support with the transactionID.
12-22-2012 02:06 PM - edited 12-22-2012 02:06 PM
So, you have to void it in the merchant account? Do you capture all the data return from authorize.net so you can see why it got decline? are you using relay response?
12-22-2012 04:08 PM - edited 12-22-2012 04:14 PM
It's in the 7th position of the transaction response.
SIM relay response are by field name, and not by position. Only response for AIM are by position.
How did you find the transaction to void if the id is 0? 0 mean it didn't generate an transaction, I'm not sure how it will get charge at all at authorize.net
does SIM return error on certain card? does it error an A card consistently.
12-22-2012 05:55 PM
It returns instantly according to the user. I have code to tell me what position in the response array the value occupied that's how I counted the 7th position. Since this is the first time I've had to do forensics on this type of thing, I'm taking notes on how to improve it.