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SIM relay url stop working

 

Suddendly relay url stop working in spetember 

 

Currently we are working in SIM environment, since we have applied above workaround (register relay URL in default url), but let me summarize our history:

 

Premise: Relay URL is where Authorize.net tells our System that a transactions is approved.

 

Old behavior: the gateway correctly accepted a Relay URL if the Default Relay field was empty in Authorize.net Merchant panel.

 

New behavior: it started ignoring the Relay URL if Default Relay field is empty and now it must be set to a valid Relay URL.

 

Our request to set the Relay URL is based on the finding above.

In some case our customers need multiple “authorized" Relay URLs in Authorize.net in merchant panel.

Based on our internal testing testing we realize that, if we have set multiple Relay URLs, the transaction fails with an error.

 

Is it possible restore the previous behaviour?

 

Best Regards

Daniele

danieleminoia
Member
1 REPLY 1

Hello @danieleminoia

 

Are you able to duplicate this in the sandbox, or does this on occur in production?

 

Richard

RichardH
Administrator Administrator
Administrator