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Registered: ‎10-30-2011
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Sandbox Account CAPTCHA Issue

I am trying to create a new sandbox account, but keep failing on CAPTCHA, 10X in a row now. I have successfully completed thousands of captchas on hundreds of websites -- I know how to do it. But the sandbox account creation just won't work, keeps telling me my captcha is wrong. Here is one example:

 

Captcha

 

On this particular one, I tried 2252436582. On similar ones I tried, for example:

- 2252 436582 (space between the two numbers)

- 436582 (leaving off the 1st pic)

 

I really don't know what else to try. What am I missing? It seems there was a captcha bug years ago, but it was apparently resolved: http://community.developer.authorize.net/t5/News-and-Announcements/Test-Account-CAPTCHA-Issue/m-p/12...


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Accepted by topic author ZeroGravPro
‎08-21-2015 01:58 AM
Posts: 2,765
Topics: 57
Kudos: 247
Blog Posts: 67
Registered: ‎12-05-2011

Re: Sandbox Account CAPTCHA Issue

Thanks for reporting the issue.  I've forwarded it to our operations team for analysis.

Thanks,

Richard

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Posts: 41
Topics: 19
Kudos: 5
Solutions: 1
Registered: ‎10-30-2011

Re: Sandbox Account CAPTCHA Issue

I finally got it to work after 15 attempts. Something related to the captcha processing and/or the account creation is definitely buggy. Please, authnet, fix this! It's exasperating and time wasting!

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Solution
Accepted by topic author ZeroGravPro
‎08-21-2015 01:58 AM
Posts: 2,765
Topics: 57
Kudos: 247
Blog Posts: 67
Registered: ‎12-05-2011

Re: Sandbox Account CAPTCHA Issue

Thanks for reporting the issue.  I've forwarded it to our operations team for analysis.

Thanks,

Richard

Highlighted
Posts: 41
Topics: 19
Kudos: 5
Solutions: 1
Registered: ‎10-30-2011

Re: Sandbox Account CAPTCHA Issue

Thanks for the quick reply, Richard.