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Sandbox Accounts: Transactions Submitted via Accept.js were Captured but Unsettled since 2018-03-04

My team use 2 sandbox accounts for testing.

 

Transactions submitted to both the accounts since 2018-03-04 until now were captured but pending settlement.

 

Captured transactions would usually be settled on the following days. All of my team's transactions that were submitted and captured till 2018-03-02 were already settled.

 

I'd need help and/or explanation on this urgently as my QA team may see this as a blocker for releasing my team's integration with Accept.js to the production.

 

 

 

 

waihon55
Contributor
3 REPLIES 3

Hello @waihon55

 

I've alerted our operations team to check sandbox settlement.

 

Richard

RichardH
Administrator Administrator
Administrator

Thank you, @RichardH for your quick response to this matter.

 

I look forward to seeing sanbox settlement be back to normal soon.

waihon55
Contributor

I received a latest "Successful Credit Card Settlement Report" email from Authorize.net about 30 minutes ago.

 

I logged in to check and am glad to find that all transactions with status "Captured/Pending Settlement" previously have become "Settled Successfully".

 

Thank you again, @RichardH for your assistance!