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Contributor
Posts: 14
Registered: ‎11-14-2013

Sandbox Internal 500 errors

Hi,

 

We are experiencing intermittent, but a lot, of Internal 500 errors using our sandbox acount.

 

The URL is https://test.authorize.net and we are using the C# sdk-dotnet-1.9.1.

 

We were experiencing this same issue last week in production but that has been resolved. Maybe the same issue?

 

Thanks, Jay.

All Star
Posts: 699
Registered: ‎11-03-2016

Re: Sandbox Internal 500 errors

Hi @jayagnew1,

 

Thanks for letting us know.

 

If at all possible, can you open a support ticket through https://support.authorize.net/ or by calling us?

 

Any additional information you can provide like a traceroute or wireshark-type network capture would be excellent.

Highlighted
Member
Posts: 1
Registered: ‎03-20-2017

Re: Sandbox Internal 500 errors

We are also experiencing the exact same issue from the Reporting API calls (mostly from GetTransactionDetail() method). This is the same issue we had back on March 18th-20th,

 

I will have my manager contact your support line to open a ticket.

 

Thanks,

 

BRETT GUTHRIDGE

VB.NET Programmer / Developer

 

Acclara Solutions, LLC