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Sandbox hangs

I've noticed over the last couple days that transactions are not completeing or timing out in the sabdbox.  See below.  I have to abort my process and try multiple times to get it working.  It always hangs at the same spot, Connection: keep-alive.  Using AIM.  Just now 3 attempts and it hangs each time at the same spot. 

 

Is there a timeout setting I can add so it aborts the transaction after 15 seconds?

 

Has anyone had this problem in the production enviornment?

 

 

 

2015-10-14 16:00:01,905 INFO  [http-nio-80-exec-10] BSG               (CreditCardProc.java:52)     - credit card trans:
2015-10-14 16:00:01,905 INFO  [http-nio-80-exec-10] BSG               (CreditCardProc.java:53)     -   params: proc id: 1; type: VISA; account: 4111111111111111; auth code: ; amount: 70.0; security code: 390; resp msg: ; proc ref: ; Orig id: ; Ref id: 1000
2015-10-14 16:00:01,906 INFO  [http-nio-80-exec-10] BSG               (CreditCardProc.java:54)     -     resp:
2015-10-14 16:00:01,943 INFO  [http-nio-80-exec-10] util.HttpClient   (LogHelper.java:24)     - Use Proxy: 'false'
2015-10-14 16:00:02,127 DEBUG [http-nio-80-exec-10] conn.SingleClientConnManager (SingleClientConnManager.java:195)     - Get connection for route HttpRoute[{s}->https://test.authorize.net]
2015-10-14 16:00:02,407 DEBUG [http-nio-80-exec-10] protocol.RequestAddCookies (RequestAddCookies.java:131)     - CookieSpec selected: best-match
2015-10-14 16:00:02,428 DEBUG [http-nio-80-exec-10] client.DefaultHttpClient (DefaultRequestDirector.java:481)     - Attempt 1 to execute request
2015-10-14 16:00:02,428 DEBUG [http-nio-80-exec-10] conn.DefaultClientConnection (DefaultClientConnection.java:244)     - Sending request: POST /gateway/transact.dll HTTP/1.1
2015-10-14 16:00:02,428 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - >> "POST /gateway/transact.dll HTTP/1.1[EOL]"
2015-10-14 16:00:02,430 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - >> "Content-Type: application/x-www-form-urlencoded; charset=utf-8[EOL]"
2015-10-14 16:00:02,430 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - >> "Content-Length: 270[EOL]"
2015-10-14 16:00:02,430 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - >> "Host: test.authorize.net[EOL]"
2015-10-14 16:00:02,430 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - >> "Connection: Keep-Alive[EOL]"
2015-10-14 16:00:02,430 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - >> "User-Agent: Apache-HttpClient/4.0.1 (java 1.5)[EOL]"
2015-10-14 16:00:02,431 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - >> "Expect: 100-Continue[EOL]"
2015-10-14 16:00:02,431 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - >> "[EOL]"
2015-10-14 16:00:02,431 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:248)     - >> POST /gateway/transact.dll HTTP/1.1
2015-10-14 16:00:02,431 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:251)     - >> Content-Type: application/x-www-form-urlencoded; charset=utf-8
2015-10-14 16:00:02,431 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:251)     - >> Content-Length: 270
2015-10-14 16:00:02,431 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:251)     - >> Host: test.authorize.net
2015-10-14 16:00:02,432 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:251)     - >> Connection: Keep-Alive
2015-10-14 16:00:02,432 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:251)     - >> User-Agent: Apache-HttpClient/4.0.1 (java 1.5)
2015-10-14 16:00:02,432 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:251)     - >> Expect: 100-Continue
2015-10-14 16:00:04,435 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - >> "x_tran_key=3x8vnRBpZ26Jr27X&x_allow_partial_Auth=FALSE&x_card_num=4111111111111111&x_method=CC&x_delim_data=TRUE&x_exp_date=32020&x_relay_response=FALSE&x_login=34k9PJz4&x_version=3.1&x_amount=70.00&x_test_request=FALSE&x_type=AUTH_CAPTURE&x_delim_char=%7C&x_encap_char="
2015-10-14 16:00:04,478 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - << "HTTP/1.1 100 Continue[EOL]"
2015-10-14 16:00:04,485 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - << "X-N: S[EOL]"
2015-10-14 16:00:04,485 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - << "Date: Wed, 14 Oct 2015 20:00:04 GMT[EOL]"
2015-10-14 16:00:04,485 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - << "Connection: keep-alive[EOL]"
2015-10-14 16:00:04,485 DEBUG [http-nio-80-exec-10] http.wire         (    Wire.java:78)     - << "[EOL]"
2015-10-14 16:00:04,487 DEBUG [http-nio-80-exec-10] conn.DefaultClientConnection (DefaultClientConnection.java:229)     - Receiving response: HTTP/1.1 100 Continue
2015-10-14 16:00:04,487 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:232)     - << HTTP/1.1 100 Continue
2015-10-14 16:00:04,487 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:235)     - << X-N: S
2015-10-14 16:00:04,487 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:235)     - << Date: Wed, 14 Oct 2015 20:00:04 GMT
2015-10-14 16:00:04,488 DEBUG [http-nio-80-exec-10] http.headers      (DefaultClientConnection.java:235)     - << Connection: keep-alive

zappullae59
Contributor
3 REPLIES 3

Having the same issue here in the sandbox. When I fire a focused Test in NetBeans, I hang at the exact same line. The web interface I wrote instead quickly fails with a 502 Bad Gateway response. Don't know if the two are related or coincidence.

 

...Upon closer inspection, I never get anything back from authorize.net on the first pass. It hangs on that line for 5 to 10 minutes, then I get NoHttpResponseException: The target server failed to respond. On the second attempt, it seems to always go through normally.

carver42
Member

Same issue here.

Same log messages.

Customer Service told us there's been problems since last Tuesday, October 6 2015.

Until this gets fixed, our dev team is basically dead in the water!!

pgarvie
Contributor

Please following the instructions in the thread below to provide information to further troubleshoot this issue.

 

http://community.developer.authorize.net/t5/Integration-and-Testing/Response-returning-empty/m-p/525...

 

Richard