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Member
Posts: 3
Registered: ‎10-25-2016

Sandbox not processing payments for a while now

Hello,

 

For the past hour the SIM on sandbox has been unabled to process any payment.

 

When entering proper test card details the page "thinks" for a while and then returns the message "Error An error occurred during processing. Please try again."

 

This started happening out of nowhere. I saw there was an announcement for scheduled maintenance, but it's not for today.

 

Is there a problem with the servers or something else is wrong?

 

Thanks!

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Member
Posts: 1
Registered: ‎10-25-2016

Re: Sandbox not processing payments for a while now

I'm Facing the same issue with the authorize .net sandbox.

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Posts: 2,765
Topics: 57
Kudos: 247
Blog Posts: 67
Registered: ‎12-05-2011

Re: Sandbox not processing payments for a while now

We've reported this to our operations team who are investigating.

 

Richard

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Member
Posts: 1
Registered: ‎10-25-2016

Re: Sandbox not processing payments for a while now

We are also having this issue!   :)

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Member
Posts: 1
Registered: ‎10-25-2016

Re: Sandbox not processing payments for a while now

[ Edited ]

I can't create a Sandbox account, is the service available?

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Member
Posts: 1
Registered: ‎10-23-2016

Re: Sandbox not processing payments for a while now

Hello,

 

We have the same problem and just noticed login to sandbox isn't working too.

 

Stephane

 

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Member
Posts: 4
Registered: ‎10-25-2016

Re: Sandbox not processing payments for a while now

I am also having this issue, with both log into the sandbox admin and with payments returning as if they were declined. However, I just got an email that the test payment was accepted so something weird is definitely going on.

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Member
Posts: 4
Registered: ‎10-25-2016

Re: Sandbox not processing payments for a while now

It looks like they may have lost some user accounts along the way because I was having issues with sandbox login and even with reset password / user. I registered the account again, using the exact same credentials as my previous account and then was able to access the sandbox admin completely intact. :)

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Posts: 2,765
Topics: 57
Kudos: 247
Blog Posts: 67
Registered: ‎12-05-2011

Re: Sandbox not processing payments for a while now

Hello,

 

We have implemented a resolution and are monitoring sandbox environment to make sure the issue is resolved.  

 

https://status.authorize.net/incidents/z448psg0ct1w