Reply
Contributor
Posts: 27
Registered: ‎03-21-2013

Settlement email

Yesterday we did not receive the daily settlement email as usual. Am I the only one in this case ?

 

(I checked that the settlement occurred properly by signing in to the portal)

 

The merchant receipts are coming through ok.

 

Did something change on authorize.net servers this week-end ? I notice that the merchant receipts are coming from a different server (tzportal.visa.com) than before (cportal.visa.com)

 

Posts: 2,180
Topics: 50
Kudos: 143
Blog Posts: 64
Registered: ‎12-05-2011

Re: Settlement email

Hello @Christophe

 

Apparently we had a server go rogue and refuse to perform it's tasks.  It was brought back in line and you should receive your settlement emails shortly.  Please let us know if you don't receive them by this afternoon.

 

Richard

--------

Webhooks are now available for Authorize.Net

Using SOAP, see our deprecation notice.
Check out Accept.js, our Javascript replacement for DPM.
Pro Tip: Never use test mode in the sandbox, instead use the Testing Guide.
Highlighted
Contributor
Posts: 27
Registered: ‎03-21-2013

Re: Settlement email

Yes! received the email!

Thank you for the fast reply and fix.