Posts: 9
Registered: ‎05-10-2012

Re: Silent Post is empty

We rely on service for our monthly and quarterly subscriptions. On every renewal date, our licensing server must receive a meaningful silent post to extend the customer’s license. If you suggest  to poll detail transaction API, then I don’t see how that is practical in our case. Am I missing anything?


Also, is there any way to resolve the core problem with instability of silent posts? Is there anything we can change on our end? Are we the only ones with this issue?


Thank you

Posts: 4,525
Registered: ‎03-08-2010

Re: Silent Post is empty

If you are 100% sure it is not a programming/setup issue, call support and see if they see anything out of the ordinary.