OK, seems so far I'm getting the run around on this and playing a game of "Pass the Hot Potato".
I first called Authorize.net Merchant Support and my rep told me they do not have any information on PSD2 yet and he directed me to: Privacy@visa.com for further support.
I did question why Authroize.net was referring me to Vias for this but they said that's who is responsible for this matter. Then I got this email response:
"Thank you for writing. Your question was forwarded to the Visa USA area for further assistance. For future queries that address is: askvisausa@visa.com"
Who later responded with this:
"Thank you for your inquiry.
For specific assistance of this nature, please contact the Visa client financial institution with which you have your business account. Visa does not set up, service, or have access to cardholder or merchant accounts. This is done through our client financial institutions (the banks).
Your bank is the only party that can directly assist you with this matter. You may wish to speak with a manager or supervisor.
Thank you for writing.
Visa Webmaster"
Is Vias referring me back to Authroize,.net here or my bank? Correct me if I'm wrong but my bank, (BB&T) has nothing to do with PSD2 and how the credit cards are being processed via Authroize.net. Or am I wrong on that?
I'm not happy about the run around I'm getting at all.