07-10-2019 09:30 AM - edited 07-10-2019 09:31 AM
We have software which integrates with Authorize.Net using an Authorize.Net hosted payment page. I understand that a new EU regulation regarding online payments is coming into force on September 2019, called Strong Customer Authentication (SCA), part of PSD2, and I'm assuming that Authorize.Net has or will be making changes to support it. Can anyone confirm whether we'll need to make any changes to our integration as a result or will everything be handled on the Authorize.Net side?
Any pointers would be gratefully received!
08-12-2019 03:58 AM
No, I haven't found anything about it.
It sounds like the industry as a whole has been slow to implement the necessary changes and, as a result, the UK's regulator, at least, is likely to delay when they start enforcing of it:
Other countries' regulators may or may not do the same.
08-12-2019 08:03 AM
08-12-2019 08:09 AM
OK, seems so far I'm getting the run around on this and playing a game of "Pass the Hot Potato".
I first called Authorize.net Merchant Support and my rep told me they do not have any information on PSD2 yet and he directed me to: Privacy@visa.com for further support.
I did question why Authroize.net was referring me to Vias for this but they said that's who is responsible for this matter. Then I got this email response:
"Thank you for writing. Your question was forwarded to the Visa USA area for further assistance. For future queries that address is: email@example.com"
Who later responded with this:
"Thank you for your inquiry.
For specific assistance of this nature, please contact the Visa client financial institution with which you have your business account. Visa does not set up, service, or have access to cardholder or merchant accounts. This is done through our client financial institutions (the banks).
Your bank is the only party that can directly assist you with this matter. You may wish to speak with a manager or supervisor.
Thank you for writing.
Is Vias referring me back to Authroize,.net here or my bank? Correct me if I'm wrong but my bank, (BB&T) has nothing to do with PSD2 and how the credit cards are being processed via Authroize.net. Or am I wrong on that?
I'm not happy about the run around I'm getting at all.
08-13-2019 05:58 PM
08-14-2019 08:09 AM
Thanks for your input on this, R.:)
I would really like to hear it directly from someone at Authorize.net (would put all of our minds at ease I'm sure) since it seems some of the other online payment processors like Stripe and CyberSource have already addressed and made sure they are PSD2 compliant.
08-14-2019 09:36 PM - edited 08-14-2019 09:38 PM