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Member
Posts: 2
Registered: ‎11-19-2014
Accepted Solution

Suddenly Unable to process Credit Cards

Our site fails to process credit cards as of the morning of 11/19/2014..We use the AIM method. We have SSLv3 disabled (POODLE mitigated) on a Windows 2003 Server running Microsoft IIS 6 running a ASP.Net Web Application using the .Net 4.0 framework. the returned error is "The remote name could not be resolved: 'secure.authorize.net'".

 

The code has not changed in several years.

 

Any help would be greatly appreciated


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Accepted by topic author kcwallace1996
‎08-21-2015 01:58 AM
Posts: 2,765
Topics: 57
Kudos: 251
Blog Posts: 67
Registered: ‎12-05-2011

Re: Suddenly Unable to process Credit Cards

Hello @kcwallace1996 

 

We've had reports similar to yours in the past that turned out to be a DNS issues.  This thread has some detail about the steps to troubleshoot: http://community.developer.authorize.net/t5/Integration-and-Testing/Error-accessing-secure-authorize...

 

Richard

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Solution
Accepted by topic author kcwallace1996
‎08-21-2015 01:58 AM
Posts: 2,765
Topics: 57
Kudos: 251
Blog Posts: 67
Registered: ‎12-05-2011

Re: Suddenly Unable to process Credit Cards

Hello @kcwallace1996 

 

We've had reports similar to yours in the past that turned out to be a DNS issues.  This thread has some detail about the steps to troubleshoot: http://community.developer.authorize.net/t5/Integration-and-Testing/Error-accessing-secure-authorize...

 

Richard

Member
Posts: 2
Registered: ‎11-19-2014

Re: Suddenly Unable to process Credit Cards

Thank you for your help. the DNS settings were reset,a nd everything is functioning perfectly agian.