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Registered: ‎11-14-2013

Test Transactions not Settling

I recently changed my process to do Auth Only then Prior Auth Capture. Both actions are successful, but my transactions are not settling. Today if the 5th, and I have several test transactions dating back to 2/3 that do say Captured/Pending Settlement, but they are not settling.

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Posts: 2,765
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Registered: ‎12-05-2011

Re: Test Transactions not Settling

Hello @jayagnew1 

I've reported your issue to the product team for analysis.

I'd recommend subscribing to this topic so that you'll be alerted via email if there are updates. To subscribe, click Topic Options at the top of this thread and then select Subscribe. You'll then receive an email once anyone replies to your post.

Thanks,

Richard

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Posts: 2,765
Topics: 57
Kudos: 247
Blog Posts: 67
Registered: ‎12-05-2011

Re: Test Transactions not Settling

The problem you reported should now be corrected, and the settlement process should complete by tomorrow.  Please let us know your issues is resolved or if you continue to see problems.

 

Richard