Integration and Testing

Authorize.Net API questions and help with your payment integration.

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Member
Posts: 3
Registered: ‎03-03-2020

Testing error - support seems unavailable

Hi there

 

 

I posted this on another thread but nothing came back so im posting it again

 

 

We have followed all your instructions and this still doesnt work.

 

 

~~~~~~~~~~~~~~~~~~~~~
Original Problem
~~~~~~~~~~~~~~~~~~~~~

when trying to send card details to you using acceptUI.js on a test sandbox we get the following errors:

First:

Library is not coming from Accept server--- a7e38542d3a404b4b3ac37a7252bca2e7f3dd724a357aa93ce22f413e74333c3

And then:

E_WC_03: Accept.js is not loaded correctly

Our API login id is : 5f76FEtQ

This is how we try to load it:

<script type="text/javascript"
    src="https://jstest.authorize.net/v3/AcceptUI.js" 
    charset="utf-8">
</script>


~~~~~~~~~~~~~~~~~~~~~
What we have done to try to solve this
~~~~~~~~~~~~~~~~~~~~~

1. Checked that script comes from Authorize.net servers
2. Checked that the Accept.js script executed in the browser matches the version stored on the server - we are executing the script that we got from the server.
3. Tried loading the LIVE version of the script. Works fine.
4. Tried loading the test version = ERROR - Accept is not loaded correctly

~~~~~~~~~~~~~~~~~~~~~
Support Activity
~~~~~~~~~~~~~~~~~~~~~

1. Emailed developer@authorize.net TWICE (no positive solution came back)
2. Created Support Case. (no positive solution came back)
3. Watched this forum hoping solution would emerge (no positive solution came back)

~~~~~~~~~~~~~~~~~~~~~
Please investigate
~~~~~~~~~~~~~~~~~~~~~

Here are the response headers for the script.

 

 

Please reply with some support asap. Thanks in advance

 

 


Thanks
PJ Support

Member
Posts: 3
Registered: ‎03-03-2020

Re: Testing error - support seems unavailable

umm where are you reading about a 503 error?

the problem is still the same, and unresolved. how about an actual solution? anyone?

Member
Posts: 1
Registered: ‎11-24-2020

Re: Testing error - support seems unavailable

Were you able to solve the problem? 

Member
Posts: 1
Registered: ‎11-26-2020

Re: Testing error - support seems unavailable

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