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Posts: 2
Registered: ‎12-21-2018
Accepted Solution

The cardholder authentication value is invalid

[ Edited ]

I am working on Authorize.Net AIM module on ZenCart. Recently we are integrating Cardinal Commerce for 3DSecure. The setup is already completed and we append the value of x_authentication_indicator and x_cardholder_authentication_value to Authorize.Net request. But response come with Code 3 and Subcode 117 i.e The cardholder authentication value is invalid. Below is the sending request array

 

Response Code: 3.
Response Text: The cardholder authentication value is invalid.

Sending to Authorizenet: Array
(
[x_login] => *******
[x_tran_key] => *******
[x_relay_response] => FALSE
[x_delim_data] => TRUE
[x_delim_char] => |
[x_encap_char] => *
[x_version] => 3.1
[x_type] => AUTH_CAPTURE
[x_method] => CC
[x_amount] => 79.99
[x_currency_code] => USD
[x_card_num] => XXXXXXXXXXXXXXXX0002
[x_exp_date] => 0120
[x_card_code] => ****
[x_email_customer] => TRUE
[x_email_merchant] => TRUE
[x_cust_id] => 25014
[x_invoice_num] => TEST-33280
[x_first_name] => Ashit
[x_last_name] => Biswas
[x_company] => Test Company
[x_address] => Test Street Address1
[x_city] => Miami
[x_state] => Idaho
[x_zip] => 33076
[x_country] => United States
[x_phone] => 5127965880
[x_email] => abc@gmail.com
[x_ship_to_first_name] => Ashit
[x_ship_to_last_name] => Biswas
[x_ship_to_company] => Test Company
[x_ship_to_address] => Test Street Address1
[x_ship_to_city] => Miami
[x_ship_to_state] => Idaho
[x_ship_to_zip] => 33076
[x_ship_to_country] => United States
[x_ship_to_phone] => 5127965880
[x_description] => Baby's Breath Orange Filler (qty: 1).
[x_recurring_billing] => NO
[x_authentication_indicator] => 05
[x_cardholder_authentication_value] => AAABAWFlmQAAAABjRWWZEEFgFz+=
[x_customer_ip] => 45.123.110.14
[x_po_num] => Dec-21-2018 11:50:48
[x_freight] => 0.00
[x_tax_exempt] => FALSE
[x_tax] => 0.00
[x_duty] => 0
[Date] => December 21, 2018, 11:50 am
[IP] => 45.123.110.14
[Session] => 1d3ab1a532204cd5273d1c19cffc8620
[url] => https://test.authorize.net/gateway/transact.dll
)

I really don't understand how to solve this issue at this point. I tried to use urlencode for the x_cardholder_authentication_value but still no luck.


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Solution
Accepted by topic author ayanb88
‎12-22-2018 12:49 PM
Moderator
Posts: 92
Registered: ‎06-26-2018

Re: The cardholder authentication value is invalid

Hi ayanb88

 

This error can occur if a non-alphanumeric character is included in the cardholder authentication value. To resolve this issue, the special character must be percent-encoded. For more information about percent-encoding, view Percent-encoding page.

 

Thank you,

Elaine

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All Replies
Highlighted
Solution
Accepted by topic author ayanb88
‎12-22-2018 12:49 PM
Moderator
Posts: 92
Registered: ‎06-26-2018

Re: The cardholder authentication value is invalid

Hi ayanb88

 

This error can occur if a non-alphanumeric character is included in the cardholder authentication value. To resolve this issue, the special character must be percent-encoded. For more information about percent-encoding, view Percent-encoding page.

 

Thank you,

Elaine

Highlighted
Member
Posts: 2
Registered: ‎12-21-2018

Re: The cardholder authentication value is invalid

I aleady resolved the issue. There was a  problem on authorize.net aim module file on Zen Cart. On that page there was a  function which actually replace the ' = ' ( Equals Sign ). Thanks for your reply.