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The merchant login ID or password is invalid or the account is inactive.

Checked several previous posts, but I still can not figure out how to solve the problem.

 

Using a live account, I run the coffee shop sample code and used anet_php_samples-1.1.8

I changed

AUTHORIZENET_API_LOGIN_ID,

AUTHORIZENET_TRANSACTION_KEY,

and set AUTHORIZENET_SANDBOX as true

set TEST_REQUEST as "FALSE"

define "AUTHORIZENET_MD5_SETTING" as the value in my authorize account.

But I used coffee shop, I got

We're sorry, but we can't process your order at this time due to the following error:

The merchant login ID or password is invalid or the account is inactive.
response code    3
response reason code    13


Do you know what happen?

If I use sample.php in your sdk of php_aim, everything is OK. I know it is direct post, which is difference from anet_php_samples-1.1.8

Do you know what is the problem and how to solve it? Do I need get another AUTHORIZENET_API_LOGIN_ID?

Thanks.

tomzhang0910
Member
3 REPLIES 3

and set AUTHORIZENET_SANDBOX as true

if you set this as true, it will use the test server, which required a test account, not going to work with live(production account)

RaynorC1emen7
Expert

Thanks. I misunderstood the Authorize comments.

 

 

Hello Tom,

 

Any suggestions on how the comments could be more clear?

 

Richard