Reply
Member
Posts: 2
Registered: ‎01-07-2014

The merchant login ID or password is invalid or the account is inactive.

Checked several previous posts, but I still can not figure out how to solve the problem.

 

Using a live account, I run the coffee shop sample code and used anet_php_samples-1.1.8

I changed

AUTHORIZENET_API_LOGIN_ID,

AUTHORIZENET_TRANSACTION_KEY,

and set AUTHORIZENET_SANDBOX as true

set TEST_REQUEST as "FALSE"

define "AUTHORIZENET_MD5_SETTING" as the value in my authorize account.

But I used coffee shop, I got

We're sorry, but we can't process your order at this time due to the following error:

The merchant login ID or password is invalid or the account is inactive.
response code    3
response reason code    13


Do you know what happen?

If I use sample.php in your sdk of php_aim, everything is OK. I know it is direct post, which is difference from anet_php_samples-1.1.8

Do you know what is the problem and how to solve it? Do I need get another AUTHORIZENET_API_LOGIN_ID?

Thanks.

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: The merchant login ID or password is invalid or the account is inactive.

and set AUTHORIZENET_SANDBOX as true

if you set this as true, it will use the test server, which required a test account, not going to work with live(production account)

Member
Posts: 2
Registered: ‎01-07-2014

Re: The merchant login ID or password is invalid or the account is inactive.

Thanks. I misunderstood the Authorize comments.

 

 

Posts: 2,765
Topics: 57
Kudos: 248
Blog Posts: 67
Registered: ‎12-05-2011

Re: The merchant login ID or password is invalid or the account is inactive.

Hello Tom,

 

Any suggestions on how the comments could be more clear?

 

Richard