cancel
Showing results for 
Search instead for 
Did you mean: 

Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuccessfully"

Hi,

 

I am wondering why the transaction on sandbox kept being "Captured/Pending Settlement", will it change to next status? How can I manually trigger the transaction updating?

 

Thanks.

yorzi
Member
4 REPLIES 4

Sandbox account? live account?

 

They both only settled once a day. And sometime the sandbox don't settled if authorize.net working on the sandbox system.

RaynorC1emen7
Expert

Yeah, it's on sandbox and live account. Thanks for you explaination. If it's not working correctly, how can I test it on sandbox?

If your live account is not settling, you need to call support.

 

There is nothing to test on sandbox, you create transaction and it settled once a day. You can see the time it settled on the merchant account settings

Thanks for your reply!