Integration and Testing

Authorize.Net API questions and help with your payment integration.

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Member
Posts: 9
Registered: ‎12-03-2014

Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuccessfully"

Hi,

 

I am wondering why the transaction on sandbox kept being "Captured/Pending Settlement", will it change to next status? How can I manually trigger the transaction updating?

 

Thanks.

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuc

[ Edited ]

Sandbox account? live account?

 

They both only settled once a day. And sometime the sandbox don't settled if authorize.net working on the sandbox system.

Member
Posts: 9
Registered: ‎12-03-2014

Re: Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuc

Yeah, it's on sandbox and live account. Thanks for you explaination. If it's not working correctly, how can I test it on sandbox?

Expert
Posts: 4,525
Registered: ‎03-08-2010

Re: Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuc

[ Edited ]

If your live account is not settling, you need to call support.

 

There is nothing to test on sandbox, you create transaction and it settled once a day. You can see the time it settled on the merchant account settings

Member
Posts: 9
Registered: ‎12-03-2014

Re: Transaction status doesn't move from "Captured/Pending Settlement" to "SettledSuc

Thanks for your reply!