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Transfer ARB customers to new merchant account?

I have a client who's merchant account was originally set up by their CC vendor, so they aren't actually listed as the owner the account. They are currently using SIM and ARB and have a few thousand ARB customers. They would now like to leave that CC vendor and setup a new merchant account (that has them listed as the owner), but don't want to loose all of their ARB scheduled payments. Does anyone know if it is possible to transfer ARB customer's to a new merchant account?

deanlaw
Contributor
1 REPLY 1

Hello @deanlaw

 

I would suggest having your merchant contact customer support and see what options are available to them.

 

Richard

RichardH
Administrator Administrator
Administrator