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Urgent - iFrame captcha is not working in Firefox

Hi

Its urgent ..

Can anyone help on this ..

 

We have implemented iFrame with accept hosted payment form.

With the local development captcha code in iFrame with firefox browser, but when we deployed it in our public network captcha code is not showing in iframe with firefox browser and due to this we are not able to make payment.

 

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raviparmarce88
Regular Contributor
8 REPLIES 8

Does anyone facing the same issue ?

Please help us if find any solution 

raviparmarce88
Regular Contributor

 Since FireFox v23, some Iframes are not shown by default, because of mixed content blocking. Check to be sure your page and iframes are both being served via https:// protocol. Also check the Content Security Policy(CSP) of your server to be sure your are not restricting the required iframe content.  You can also check https://nexwebhost.com/authorizenet/gethosted.html, in FireFox to see if it is related to your particular browser settings or extensions. It works for me in FireFox v55.0.3 

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NexusSoftware
Trusted Contributor

Thanks @NexusSoftware

 

iFrame popup is also working in our case but the captcha inside iFrame is not visible.

 

My main concern is about the captcha in iFrame which is not in our hand.

I am getting below message in browser console/network console: 

www.google.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER 

I hope you will also get the same error in FF browser when you open your payment form with reCaptcha in iframe in FF browser.

 

 

No, I'm not getting that error. Here is some information from Mozilla, to help troubleshoot your issue: https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER#w_the-error-occurs-on-mul...

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Thanks @NexusSoftware

 

Would like to request if you could enable recaptcha on hosted payment form.

 

I have check nothing is blocked from my side but still it is not showing in my hosted payment form.

 

 

Recaptcha is enabled at https://nexwebhost.com/authorizenet/gethosted.html. Try it in your version of FireFox. Or are you asking to enable it on your form? If so, send me a PM with the URL.

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@NexusSoftware

 

Thanks and really appriciate !

Yes that's what I wanted.

 

I have checked and not getting the captcha in your payment form also and due this 'Pay' button is disabled

 

I am not getting the clue...

 

Even I have tried for https://www.google.com/recaptcha/api2/demo and not able to get the captcha form.

It is probably related to your browser or anti-virus application settings. Do you have a live URL where your iframe is to check out?
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