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Member
Posts: 3
Registered: ‎05-24-2018

Voiding electronic refunds

How do we void out a refund if a refund was submitted by accident?

I imagine that the process would be different depending on whether or not the transaction has been posted.

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Member
Posts: 4
Registered: ‎05-21-2018

Re: Voiding electronic refunds

làm thế nào để làm nó

Member
Posts: 3
Registered: ‎07-14-2017

Re: Voiding electronic refunds

You can only void a transaction when it's unsettled, as essentially a void is canceling the transaction you haven't been 'paid' for yet.

 

Details here: https://developer.authorize.net/api/reference/index.html#payment-transactions-void-a-transaction

 

Once the transaction is settled, it's no longer eligible to be voided since it has been sent to your merchant account provider for funding. In this case, refunding the transaction is your option.

 

Details here: https://developer.authorize.net/api/reference/index.html#payment-transactions-refund-a-transaction